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Holland America Line

Holland America Line Will House Ukrainians Refugees on Board Volendam

Holland America Line has teamed up with the Netherlands and the City of Rotterdam to accommodate Ukrainian refugees on board Volendam as they need a place stay after leaving their homeland due to the ongoing war. The ship will dock in Rotterdam for three months to provide a temporary home for approximately 1,500 Ukrainians, part of a larger commitment from the Netherlands to accommodate 50,000 people who fled the war in their homeland.

Holland America Steps Up to help

“We are in a unique position to accommodate the immediate need for food and housing, so we felt it was very important to work with the City of Rotterdam and charter this ship,” said Gus Antorcha, president, Holland America Line. “Our company was founded in Rotterdam around the mission of helping immigrants find a better life. So today we’re proud to be a small part of a similar mission for Ukrainians who have tragically been displaced.” 

Those staying on board the ship will have private stateroom access, meals, housekeeping services, use of public spaces, fitness facilities, internet access and everything else. There are 650 crew on board to assist. 

“We are known for our service and hospitality, and our team is ready to welcome our new guests as we would welcome guests into our own home,” said Captain Ryan Whitaker. “It will truly be an honor for us to make Volendam a comfortable and caring environment for these families who have been through so much.”

Volendam will be docked at Merwehaven, a cargo port on the north side of the River Maas in Rotterdam. Remaining docked will ensure Ukrainian families can transit easily to and from services in Rotterdam.

Volendam‘s New Schedule 

Rather than return to service on May 15th cruising Norway, the British Isles and Iceland from Rotterdam, Volendam will return to active duty on July 3, 2022. Three sailings have been cancelled as a result. 

“We are very sorry for the inconvenience this will cause to guests booked on the three canceled cruises,” Antorcha said. “We hope they understand the unprecedented nature of this situation and why we felt it was important to work with the government on this initiative in support of these families in need.”

Holland America Line isn’t alone in their pledge to help. Carnival Corporation’s chairman Micky Arison and his wife Madeleine also announced a pledge of $3 million to charities helping Ukrainian refugees.

“We stand for peace and our hearts go out to everyone whose lives have been upended by the invasion of Ukraine,” said Arnold Donald, president and chief executive officer of Carnival Corporation & plc. “We have crew members from 145 countries and we sail with guests from nations around the globe, so we feel deeply the impact of this humanitarian crisis and we join many others in supporting relief efforts.”

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Evan Gove is the SEO & Content Manager for Porthole Cruise and Travel's digital department. He covers cruise industry news and writes ship reviews for porthole.com. You can also catch him as a guest on the YouTube series Cruise Control with Bill Panoff. Follow his tweets and posts about the cruise industry from Porthole Cruise and Travel's social media accounts.